LAST UPDATED: 10 March 2026
EverPrime Futures Inc. (referred to herein as "we," "us," "our," or the "Company") issues this Responsible Gaming Policy. We are committed to maintaining a safe and enjoyable gaming environment for all players. Responsible gaming is intended to ensure that gaming remains a form of entertainment and does not negatively affect other areas of your life.
Practicing Responsible and Safe Gaming
Responsible participation in gaming requires players to observe the following guidelines:
• Approach gaming primarily as a source of leisure, enjoyment, and entertainment.
• Retain full control over the amount of time spent gaming and over any transactions involving in-game Gold Coins.
• Engage in gaming in a balanced and moderate manner and avoid using it as a means of escaping real-life situations or difficulties.
• Maintain an appropriate balance between gaming activities and other real-world responsibilities, obligations, and commitments.
• Do not allow gaming to interfere with professional duties, family responsibilities, or other important aspects of daily life.
• Avoid participating in games while under the influence of alcohol, drugs, or other substances that may impair judgment.
• Discontinue gameplay if you begin to feel uncomfortable or if you believe you are losing control over your gaming behavior.
• To help promote responsible play, you may set personal daily spending limits for purchases involving Gold Coins.
Recognizing Warning Signs of Problematic Gaming
Be mindful of behavioral signs that could indicate a potential gaming issue, such as:
• Struggling to control gaming habits, including frequency of play, intensity, or session length.
• Gaming becoming more significant than other hobbies or daily responsibilities.
• Continuing or increasing gameplay despite experiencing negative outcomes.
It is important to understand that a formal diagnosis of a gaming disorder requires that these behaviors be sufficiently severe to result in significant impairment in areas such as personal relationships, family, social life, education, or employment. Furthermore, these patterns typically must persist for at least 12 months.
Support Measures for Individuals Facing Gaming-Related Difficulties
If you believe that your gaming behavior, or that of someone close to you, may be becoming problematic, you may consider the following steps:
Seek Professional Guidance:
Consider speaking with a licensed healthcare provider or a qualified mental health professional who can provide advice, evaluation, and appropriate support.
Increase Your Awareness:
Learning more about responsible gaming practices and behavioral health issues can be helpful. The following external resources are provided for informational purposes:
https://www.smartmobilegamers.org/resources/
https://www.npr.org/2019/05/28/727585904/is-gaming-disorder-an-illness-the-who-says-yes-adding-it-to-its-list-of-diseases
https://www.smartmobilegamers.org/
Seek Community-Based Support:
Support organizations such as Gaming Addicts Anonymous may offer guidance, peer support, and helpful resources. Additional information can be found at:
https://www.gamingaddictsanonymous.org/
Introduction to Self-Exclusion
Self-Exclusion is a voluntary option that allows you to request restrictions on your access to our services. This is a formal request made by you to limit your ability to engage with our games and platforms.
Once your request and identity are verified, we will take reasonable steps to restrict access to your User Account and block further gaming activity. However, it's important to recognize that, while we employ strong security measures, no Self-Exclusion system can be entirely foolproof. The success of this process depends on your commitment to adhere to the terms set forth.
User Responsibilities
Individuals who activate Self-Exclusion are prohibited from attempting to circumvent these restrictions. This includes registering additional accounts, signing up with different email addresses, or using any method intended to disguise or misrepresent their identity.
Additional Guidance: During the period of Self-Exclusion, you are encouraged to disconnect from our official social media accounts and avoid taking part in any competitions or promotional activities associated with our services. Please be aware that you will not qualify for promotional bonuses or rewards while the Self-Exclusion period remains in effect.
During Self-Exclusion
Access to features such as daily login privileges, login bonuses, and similar account-related activities will be suspended for the duration of the Self-Exclusion.
Processing of Self-Exclusion Requests
Your Self-Exclusion request will be reviewed and handled within a reasonable timeframe once your identity and the submitted details have been verified. After the request has been successfully processed, a confirmation notice will be sent to you via email.
Following the submission of a Self-Exclusion request, you are strongly advised to sign out of your account immediately and avoid accessing our Services or interacting with our official social media channels until the request has been fully implemented.
Please note: If you continue to access or use your account during the period between submitting your Self-Exclusion request and its completion, you will remain fully responsible for any actions carried out through the account, including any purchases of Gold Coins.
Key Information on Gold Coins
Gold Coins have no real-world monetary value and cannot be exchanged for actual currency, financial instruments, goods, or any other valuable items with EverPrime Futures Inc. or any third party. You are prohibited from selling, trading, redeeming, or transferring Gold Coins to others.
All purchases of Gold Coins are final and non-refundable. These purchases are solely for enhancing your gaming experience, aiding in level progression, and providing enjoyment within the game.
If you need assistance with the Self-Exclusion process, have questions about this policy, or would like additional information about responsible gaming resources, our support team is available to help.
You may contact us using the details below: Email: [email protected]
Response Time: We aim to respond to inquiries within 24-48 business hours.